Reviews

What are our customers smiling about?

Great support from the team via email and then in person helping me find a suitable bike for my 5’2” height to get me across Edinburgh commuting. Lots of choice to try, very knowledgeable and helpful. Amazingly fast turnaround in terms of building the bike when it arrived too. My first commute by eBike I smiled the whole 50-minute journey, knocking off 40 mins from the bus timings. Fabulous!

Mhairi Crawford via Facebook (Commuter)

I went looking for expertise and advice and left with the perfect eBike for me. After a year commuting by bike today, I had my first early morning into a freezing raining headwind with a big cheesy grin on my face. Well chuffed

James Robertson via Google (Commuter)

Being of a certain age and not as fit as I was, the electric assist makes me feel like a kid again – and I can now go riding with my fitter mates too. My health is already improving, and it has certainly helped my knee after an op, as I can choose what level of assistance I need and build up to less assistance as I get fitter. I haven’t had so much fun on two wheels in years.

John Rushworth via Google (Mountain biker)

Great electric cycle shop, excellent ebikes, excellent advice and help. Always a coffee on the go. Electric Cycle Company do go that extra mile when things go pear shaped. My opinion, 5 star!

Reg Chisholm via Facebook

Just left the shop with a brand new ebike! I wasn’t sure when I left the house that I was going to commit to buying one today but the guys in the shop were great. So helpful and knowledgeable, no hard sell but I felt confident enough in the advice given to buy and take it away straight away! Couldn’t recommend them enough – looking forward to getting out now!

Shelley Donnelly via Facebook (Tourer)

Great place to buy a electric cycle. Got to try loads on the roads to see which one suited me with no pressure to buy anything. Neill was very patient and knowledgeable andthe ebike was ready to pick up when promised. Great service.

Stephen Howarth via Facebook (Tourer)