What is happening at the Electric Cycle Company? Well, following last night’s announcement we’re still open for business for the time being.
Our staff have agreed to work on, to keep everyone on their bikes. According to Government advice, we’re an essential service. (More details here).
We take the safety of our staff and customers very seriously and we would ask customers to be patient at this difficult time as extra measures that we have put in place will make our rate of work a little slower than normal.
We are waiting for further supplies of PPE to be delivered and we will disinfect each bike before and after work. You’ll find that our doors are locked so that we can practice proper distancing and we will only allow 1 customer in the workshop at a time. Customers in the showroom will be similarly restricted to one at a time or 1 couple. If you intend to visit the showroom we would ask if you can use the booking system on our website so we can plan for your visit and we are not getting too many customers at any one time. You’ll find it here.
Lastly, as per our recent Facebook post, we will be prioritising Essential Worker’s bikes for servicing and repairs until further notice. If you work for an essential service like the NHS, Police Scotland, Pharmacists, Cleaners, Council Workers, Supermarket Workers, Carers, etc, and you’d prefer to cycle to your place of work instead of using public transport, we’ll fix your bike for free. Please just pay for any parts you need. (with a 20% discount)
If we missed any group you think is vital let us know and we’ll add it.
Like everyone else, we’re playing this day to day and the situation may change at any time. If you are about to visit or need anything please call us first or check our website or Facebook page for any updates
Take care of yourself, each other and stay safe.
Neill, Drew, Douglas and Michael